Patient Safety

Patient Safety is Our Priority

Message from the CEO
What to Expect
Infection Prevention
Safety Initiatives
What Can You Do as a Patient?

Message from the CEO

Mark ShugarmanPatient safety remains one of the most critical healthcare challenges in the nation, and we at Floyd Memorial Hospital continually seek new ways to provide the safest systems for our patients and their families.  From our measures to stop patient falls, to the numerous ways we prevent infection, we are committed to ensuring the safety of our patients.

We undertake new patient safety initiatives frequently to ensure that our patients receive the most innovative care and treatment. Immediate barcode labeling of test specimens and patient safety rounds are just a few of our recent undertakings.

The most important thing that you can do as a patient to ensure good care and prevent medical errors is to be an active partner in your own healthcare: get involved in your care and ask questions of your caregivers!

Mark Shugarman, FACHE
President and CEO

What to Expect

  • Every patient now receives a barcoded armband while at the hospital – even outpatients. There are also different colored armbands to identify different patient conditions, so that caretakers are immediately knowledgeable of each patient they are treating.
  • There are two hospital-wide patient identifiers – at every point you are receiving treatment, you will be asked your name and date of birth and your armband will be checked for verification.
  • Fall-risk patients will be given distinctly colored armbands, gowns and throw blankets so that staff are immediately aware of their special needs.

Infection Prevention

  • All high-risk patients are screened for MRSA immediately upon admission and prior to any procedures.
  • Each room is thoroughly cleaned between patients and any articles that cannot be sanitized are removed from the room.
  • State-of-the-art air ventilation systems and “space suits” are utilized in our operating rooms to minimize patient infection rates.

Safety Initiatives

  • Ticket to Ride is a communication tool for accurately relaying the patient’s safety needs from one caregiver to another. The nurse will complete a patient Ticket to Ride form – including patient information, destination and status. It is then given to the transporter to be delivered with the patient at their destination so that the next caregiver is aware of their needs.
  • ID Armbands are now given to all patients at Floyd Memorial – including outpatients – to ensure their proper identification during their care.
  • The Board Quality and Patient Safety Committee, comprised of prominent community members, hospital administrators and physicians, makes many decisions and suggestions regarding patient safety measures. The board quality and patient safety committee review and evaluate all patient safety initiatives.
  • Fall Risk Patients are given special colored armbands, gowns and throw blankets to ensure that staff are aware they should be treated with special care to prevent injury while at the hospital.
  • Patient Safety Alerts are emailed hospital-wide to all associates as an ongoing educational tool to raise awareness of issues or processes that concern patient safety.
  • Patient Safety Rounding occurs monthly. Administrators, and members of the Patient Safety Council make rounds to each department in the hospital to ask associates their concerns about patient safety. Our patient safety rounds allow the front-line providers to voice their patient safety concerns to senior leadership and ensure they are immediately addressed.
  • Immediate labeling ensures that all lab testing is accurately labeled – when patients have blood drawn, a barcode on their armband is scanned. Immediately after the blood is drawn, labels are printed and put on the test tubes while the nurse is still at the bedside, significantly reducing the chance of mislabeled tests.

What Can You Do as a Patient?

  • Wash your hands. Hand washing is the single, best way to fight infections. Always wash your hands or use an alcohol sanitizer after using the bathroom, before eating meals and after handling soiled materials (like tissues after a cough or sneeze).
  • Make sure your healthcare providers clean their hands. We welcome you to ask all healthcare workers, including physicians, nursing staff or other individuals that may have direct contact with you if they have washed their hands.
  • Ask relatives and friends not to visit if they are ill.
  • Remember your vaccinations.  Make sure that your vaccinations are current-even for adults.  Check with your doctor about what you may need.
  • Always tell your doctor and caregivers the truth.
  • Get involved in your healthcare and express your questions and concerns.
  • Have a family member or friend accompany you when you speak to your physician. Medical information can be confusing; a friend can help you better understand the information and remember important questions.
  • Make sure all health professionals involved in your care know your major health details.
  • Prior to your hospital visit, write down names and phone numbers of all doctors, clinics or pharmacies involved in your care, and bring the list the day of your visit.
  • Make a list of medications you are taking now. Include the name, dose, how often you take them, and why you take them. Include any medication and food allergies you may have as well as any non-prescribed medications you may use such as vitamins, nutritional supplements, herbs and over-the-counter medicines.
  • Keep your medication list with you at all times in a wallet or purse and bring it to all physician and hospital appointments.
  • Ask the names of all medications that you receive during your hospital visit, and don’t hesitate to express any questions or concerns about your medications or treatment plan that you don’t understand.

actionTo receive free medication documentation cards for yourself or a loved one, call 1-800-4-SOURCE.